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Refund Policy

1. Eligibility for Returns

  • Due to the nature of collectible coins, all sales are generally final.

  • Returns will only be accepted if:

    • The wrong item was shipped.

    • The item was damaged during delivery.

  • The item must be in its original packaging and unaltered condition.
     

2. Return Request Process

  • You must contact us within 48 hours of receiving your order to request a return.

  • Send clear photos of the item and packaging to verify the issue.

  • Once approved, we will provide return shipping instructions.
     

3. Refund Method

  • Approved refunds will be issued via the original payment method within 7–10 business days after we receive and inspect the returned item.

  • Shipping charges are non-refundable, except in cases where the error was ours.
     

4. Items Not Eligible for Return or Refund

  • Coins sold in “as-is” or “clearance” condition.

  • Coins damaged after delivery due to mishandling or improper storage.

  • Change of mind after purchase.
     

5. Damaged or Lost Packages

  • If your item is damaged in transit, contact us immediately with photos.

  • If the package is lost, we will work with the courier to file a claim and update you.

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