Refund Policy
1. Eligibility for Returns
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Due to the nature of collectible coins, all sales are generally final.
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Returns will only be accepted if:
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The wrong item was shipped.
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The item was damaged during delivery.
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The item must be in its original packaging and unaltered condition.
2. Return Request Process
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You must contact us within 48 hours of receiving your order to request a return.
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Send clear photos of the item and packaging to verify the issue.
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Once approved, we will provide return shipping instructions.
3. Refund Method
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Approved refunds will be issued via the original payment method within 7–10 business days after we receive and inspect the returned item.
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Shipping charges are non-refundable, except in cases where the error was ours.
4. Items Not Eligible for Return or Refund
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Coins sold in “as-is” or “clearance” condition.
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Coins damaged after delivery due to mishandling or improper storage.
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Change of mind after purchase.
5. Damaged or Lost Packages
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If your item is damaged in transit, contact us immediately with photos.
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If the package is lost, we will work with the courier to file a claim and update you.