Shipping Policy
Shipping Policy – Roshan Old Coin
At Roshan Old Coin, we take great care in packing and delivering your collectibles safely and securely.
1. Processing Time
-
Orders are processed within 2–4 business days after payment confirmation.
-
In case of high order volume or rare item authentication, processing may take an extra 1–2 days.
2. Shipping Methods & Delivery Time
-
We ship via reliable courier partners such as India Post, DTDC, Blue Dart, or other trusted services.
-
Estimated delivery within 5–10 business days in India, depending on your location.
-
International shipping timelines vary based on the destination and customs process.
3. Packaging
-
All coins are securely packed in protective sleeves, bubble wrap, and sturdy boxes to ensure they arrive in perfect condition.
-
For high-value coins, we use tamper-proof packaging.
4. Shipping Charges
-
Shipping charges are calculated at checkout based on destination and weight.
-
Free shipping may be available on select orders or promotions.
5. Tracking
-
Once your order is shipped, we will provide a tracking number via email or SMS so you can monitor your shipment.
6. Delays & Responsibility
-
We are not responsible for delays caused by courier services, weather conditions, or customs inspections.
-
For international orders, the buyer is responsible for any customs duties, import taxes, or fees applicable in their country.
7. Damaged or Lost Shipments
-
If your package arrives damaged, please contact us within 48 hours with photos of the package and item.
-
If a shipment is lost in transit, we will assist you in filing a claim with the courier.